Orders ship within two weeks from date of purchase. Once orders ship, you will receive an email with a tracking number, so you can track your shipment from door-to-door.

Check your email for the shipping notification email. It contains the tracking number for your package. Sometimes emails end up in spam or junk folders, so check them if you cannot find it in your inbox.

Due to high volume and limited inventory, all items are FINAL Sales. No refunds are allowed.

Please contact JustJas, LLC for any damaged or defective product issues by email to info@justchefjasmine.com.

If you get an error message when attempting to checkout, please contact PayPal or call your bank/credit card provider to make sure they have not blocked the transaction for activity outside of your normal purchase patterns. It's very common and protects you from fraud. This can usually be fixed in a few minutes allowing you to complete your order successfully.

Due to the incredibly high demand and limited inventory available, all sales are on a first-come, first-serve basis. If inventory is down to a single item and is sold, the customer will get the message that notifies them the item is no longer available.

Due to the high volume of orders and because this is a FINAL SALE event and credit cards are charged at the time of purchase. Unless otherwise indicated, items will ship within two weeks from date of purchase.

Pending available inventory, we cannot guarantee these requests will be possible; however, we will do our best to create a new order for you with the desired item/color/size. For requests such as these, email us at info@justchefjasmine.com.